Thank you for your generous support of Life Rescue Trust (“we,” “our,” “us”). Your donations play a crucial role in helping us achieve our mission. We understand that mistakes can happen, and we want to ensure that our refund process is as straightforward as possible.
1. Error in Donation
If you realize that you have made an error in your donation, such as an incorrect amount or payment details, please contact us immediately. You can reach us at:
- Email: info@liferescuetrust.org
- Phone: +91 8585992424
2. Refund Requests
2.1 Request Timeline: To be eligible for a refund, you must submit your request within 24 hours of making the donation. Refund requests made after this 24-hour period will not be processed.
2.2 How to Request a Refund: To request a refund, please contact us directly via email or phone as detailed above. Provide your donation details, including the amount, transaction ID, and reason for the request.
3. Processing Refunds
3.1 Acceptance of Refund Request: Upon receiving your refund request within the specified timeline, we will review and process the request. If accepted, we will initiate the refund within 7-10 working days from the date of acceptance.
3.2 Mode of Payment: Refunds will be processed using the same mode of payment used for the original donation. For example, if you made the donation via credit card, the refund will be credited back to the same credit card.
4. Contact Us
For any questions or concerns regarding this Refund Policy, or if you need assistance with a refund request, please reach out to us:
Life Rescue Trust
Email: info@liferescuetrust.org
Phone: +91 8585992424
Address: Add : Plot No-2 Rajpur Chattarpur New Delhi India -110068
We appreciate your understanding and support. Thank you for your continued commitment to Life Rescue Trust.